A passenger checking his phone on the Line 1 platform at Xujiahui station, Shanghai, with bilingual signs above
Hosted China

Sort out data before you fly, expect Google, WhatsApp and Instagram not to load on Chinese networks, and install Alipay, WeChat, a local map app and 12306 at home.

Apps and internet

Checked on 29 October 2026.

A phone with working data does most of the heavy lifting on a trip to China. You use it to pay, to find your way, to call a car, to translate a menu and to show your train ticket. This guide covers getting connected and the apps to install, all of which is easiest to do at home before you leave.

Getting data on your phone

There are three ways to get mobile data, and each one behaves differently.

Roaming on your home plan. The simplest option. Your phone keeps your own number, so bank texts and app verification codes still arrive. Because roaming traffic is routed through your home carrier, services such as Google and WhatsApp generally keep working. The catch is cost: check your carrier’s China daily rate or travel pass before you go, as prices vary widely.

A travel eSIM. Bought online before departure from an international eSIM seller and installed by QR code. Choose a plan that names mainland China, not only Hong Kong. Some eSIMs route data through Hong Kong or Singapore, which keeps foreign apps working; others use local routing, which does not. The product page usually says which. Your phone must support eSIM and be carrier-unlocked.

A Chinese SIM. Sold at the main international airports and at China Mobile, China Unicom and China Telecom shops. You need your original passport, and the shop registers the SIM in your name, often with a photo taken on the spot. It gives you a local number, which a few services require, but foreign apps will not load on it.

For a trip of two or three weeks, most visitors are well served by roaming or a travel eSIM. Keep your home SIM active either way, since your bank may text you a code when you link a card to Alipay or WeChat Pay.

What does not load locally

On Chinese mobile networks and on hotel and cafe Wi-Fi, many foreign services do not load. These include Google Search, Gmail, Google Maps, YouTube, WhatsApp, Facebook, Instagram, X and Telegram.

Some familiar services do work, including Apple iMessage and FaceTime, Microsoft Bing and Outlook, and Apple Maps.

If you rely on a Google account for email or photos, set up a fallback before you go. Forward important mail to an address that loads in China, download offline copies of booking confirmations, and save your hotel addresses in Chinese characters as screenshots. Give family a way to reach you that works there, such as iMessage, FaceTime or WeChat.

Visitors often ask about VPNs. Rules on their use are set by Chinese law and are beyond the scope of a travel guide; we recommend that you check current official guidance and decide for yourself.

Apps to install at home

Install and sign in to these before you fly. App store access and SMS codes are simplest from home.

Apple Maps on an iPhone works without extra setup, which makes it a reasonable backup to Amap.

Getting around with your phone

The metro is usually the quickest way across Beijing, Shanghai, Xi’an and Chengdu. In Beijing, every station has accepted foreign Visa and Mastercard cards since September 2024, at ticket machines or tapped at the gate. In Shanghai, Visa, Mastercard, American Express, JCB and UnionPay cards have worked at the gates since June 2025. In Xi’an and Chengdu, check the payment options at the station when you arrive.

For taxis, show the driver your destination in Chinese characters on your screen. When you book through DiDi, check that the car’s plate matches the one in the app before you get in.

Practical tips

Rules on networks and apps change, so check your carrier’s current China terms, and the eSIM provider’s description of how its plan routes data, close to your departure date.

Questions

Will my phone work in China?

Almost certainly, if it is unlocked or your carrier offers roaming in China. Check with your carrier for China roaming rates, or buy a travel eSIM that lists China coverage before you go.

Does Google Maps work in China?

Not on Chinese mobile networks or Wi-Fi. Use Amap (Gaode), which has an English interface, or Apple Maps on an iPhone.

Can I use WhatsApp to contact my hotel or guide?

Not reliably. WhatsApp does not connect over local Chinese networks or hotel Wi-Fi. Most people in China use WeChat, so set up a WeChat account before you go.

Do I need a Chinese phone number?

Usually not. Alipay, WeChat, DiDi and 12306 all let visitors register with a foreign number or email. A few services, such as some public Wi-Fi log-ins, send codes only to Chinese numbers.

Can I use Uber in China?

No. Use DiDi, which has an English app and accepts foreign cards, or order a car from the ride-hailing section of Amap or the DiDi mini program inside Alipay.

Shoppers walking past traditional-style shopfronts under a tiled roof in Kuanzhai Alley, Chengdu

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